Employee Induction Handbook



    It is important to remember that if you have any issues what so ever, safety related or otherwise, contact our office on (02) 4421 2700 (Nowra). Our office hours are Monday to Friday 8:00am to 5:00pm. If a need arises outside office hours, the message service will direct you to the person who is on call at that time.


    • Carry out required safety procedures as per Online Talent & Host Employer   requirements.
    • Carry out required work assignment as directed by the Host Employer representative.
    • Carry out all work in a professional & safe manner.


    You are required to conduct yourself in a correct and proper manner while on your way to and from site, & while performing your duties on site for Online Talent.

    You are to consider the rights of others while carrying out your duties on and off site for Online Talent.

    You must NOT report to work beyond the original assignment dates as noted in each Summary of Assignment Conditions unless expressly notified by the staff at Online Talent. If your original assignment is to extend beyond the original requirement our office is to be advised by your host employer. We in turn will notify you directly. You must, at no time, accept an extension of your assignment by anyone other than your nominated supervisor or Online Talent staff. If you are ever in doubt as to whether or not your employment is to continue beyond the original assignment date please contact Online Talent prior to the end of your last scheduled shift for clarification.

    You are to provide a Doctors Certificate in the advent you are ill and cannot work, for the continuity of your wages as per the relevant award.

    You are to inform an Online Talent representative in the office if you require the day off and not to inform a fellow worker to pass on the message. (Doctors certificate required if you are sick)

    You are to make sure that you can get to work by the required starting time and if not able to, please inform an Online Talent representative in the office, of your circumstances, and not to inform a fellow worker to pass on a message.

    You are to ensure that you have read and understood all Online Talent OH&S policies, site specific Host Employer OH&S policies and relevant Safe work method statements.

    It is the Online Talent employee’s own responsibility to make sure their time sheet is filled out, approved and signed by their host supervisor and faxed or emailed to the Online Talent office no later than 10:30 am on Monday.


    All OH&S hazards, accidents, near misses and/or injuries must be reported to the site supervisor immediately and to Online Talent as soon as possible thereafter.

    1. Inform your supervisor immediately and seek medical attention through a first aider and/or nearest hospital or medical centre. In emergency call 000
    2. Complete accident / incident forms on your site as soon as possible
    3. Contact Online Talent as soon as practically possible on 1300 629 700. If it is outside office hours, the message service will direct you to the person who is on call at that time.

    Nominated Medical Centres:

    IOH Injury and Occupational Health, 32 Swan Street, Wollongong (02) 4229 6111

    Dr Salauddin, 130 Shoalhaven Heads Rd, Shoalhaven Heads (02) 4448 7398

    RehabCo, 22 Mcmahons Road, North Nowra 02 4421 4622


    The following Safety Procedures have been designed to remind all Online Talent personnel of their duty of care regarding site safety.

    The law states that you must take care of your own safety and not put your fellow workers at risk of injury.

    Online Talent’s Safety policy is to ensure that there is an adequate provision of Occupational Health and Safety procedures for employees whilst on assignment with a host employer.

    It is an Online Talent employee’s responsibility to:

    1. Follow health and safety instructions;
    2. Use personal protective equipment (PPE) and clothing in a correct manner and in designated areas at all times;
    3. Inform your host employer about hazards and injuries in your workplace;
    4. Co-operate with Online Talent management and your host employer regarding health and safety matters so they are able to carry out their duties under occupational health and safety Legislation.
    5. Report any Employee who is not acting in a manner which is conductive of a safe and healthy work environment, and any Employee found to be under the influence of either DRUGS, ALCOHOL or both to your site supervisor and if necessary a member of Online Talent management


    Become familiar with the workplace in all respects, so that you know where to go and who to turn to in an emergency.

    1. Locate all access and communication points.
    2. Identify, appropriate Health & Safety and First Aid personnel & locate First Aid stations.
    3. Familiarise yourself with evacuation procedures and route of exits.


    Both Federal and NSW law says that it is against the law to discriminate against people, or treat them unfairly, in various areas of public life. One of these areas is employment.

    It is everyone's responsibility to ensure a safe and harassment free environment and that everyone receives a “fair go”.  In general bullying and harassment or any form of behavior that: is not wanted; that offends, humiliates or intimidates; that targets a person because of their sex, race, marital status, disability, homosexuality, pregnancy, transgender, age or religion.  Just as you have the right to a fair go, so does everyone else. Every person has the legal right to a workplace that is safe and free from bullying and harassment. This means you must not BULLY, HARASS or DISCRIMINATE against anyone in the workplace.  You, and you alone are responsible for your own actions! ZERO TOLERANCE!


    Report all injuries, illnesses or occurrences no matter how minor to your Host Supervisor or Site Safety Officer. Personal injury statistics and information are not only vital to the wellbeing of workers concerned, but can provide valuable data for future prevention.

    If you are in attendance when a serious injury occurs follow these four simple steps:

    1. Don't Panic
    2. Send for first aid and notify the project Site Manager.
    3. DO NOT move the injured person unless a life-threatening situation exists.
    4. Reassure the injured person.


    Report all such matters to your Supervisor or Site Safety Officer, as damage may constitute an unsafe situation for employees in the area, or the operator of the equipment.


    Check all Hand Tools regularly. Where damage or defects are present, the tool must not be used, proper repair or replacement are the only alternatives. Use an approved wrist-strap or lanyard to secure the tool if there is a risk of it falling and injuring people below.


    1. To be used only by certified operators.
    2. Warning signs are to be displayed in the areas of use.
    3. Operation of tool to be checked prior to use.


    Defective or carelessly used electrical gear has lethal potential, the following requirements must be met.

    1. Prior to connection to power source, all leads, plugs, connectors, guards, cases, accessories, switches, etc. must be checked for damage, defect and expiry date and non-complying equipment shall not be used.
    2. Piggyback leads and double adaptors are not to be used.
    3. All leads are to be suspended and not run on floors
    4. Leads passing through doorways to be protected.
    5. Minimise length of lead from sub-boards.
    6. Unless double insulated, all equipment and appliances that are plugged or direct wired are to be connected to an approved earth leakage circuit breaker.


    This has the potential to cause serious injury and definitely should not be treated causally.

    1. Avoid "Horse Play" do not direct air against your own body or anyone else's.
    2. Before connection, check hoses and equipment for damage such as broken retainers, switches, guards, etc. and if damaged DO NOT USE.
    3. Ensure hoses are correctly connected.
    4. Use only approved joiners and clips for joining hoses.
    5. Fit flow control valve at valve on supply line.
    6. Ensure hoses are not crimped or tied.
    7. Ensure hoses are protected and clear of walkways, doorways, vehicle access, etc.


    These may be moved or used only by persons who have an appropriate permit, license or certificate issued by a recognised authority.

    Operator Responsibility:

    1. Complete required checklists prior to start.
    2. Look for overhead restrictions, such as power lines, etc.
    3. Look for trenches, pits, projecting objects & poor or unstable roadways.
    4. Be aware of workers, other machinery and other vehicles in the area.

    Other Worker's Responsibility:

    1. Flagmen must wear safety vests for identification.
    2. Employees to recognise restricted operator field of vision and keep well clear of machines, trucks, buckets, blades, etc.

    Major Plant Movement:

    1. Climbing, jumping or dismantling of major plant shall only proceed with the approval of relevant statutory authority.
    2. Personnel not involved in the work to keep clear of the immediate area.


    These should be of an approved type, painted only with transparent preservatives and be used in the correct manner.

    1. Check all ropes, pulleys and locking gear.
    2. Check operation of restraints on stepladders and clean any grease, mud, etc. from treads.
    3. Keep fully open when in use.
    4. Place ladder at an angle of 75 deg. to horizontal.
    5. Ensure ladder is on a firm footing and it extends 1 metre above landing.
    6. Fix securely to stop displacement and face the ladder to ascend and descend.


    Many common and exotic materials used on site are potentially hazardous. Obtain Material Safety Data Sheets. Before use, find out about methods of application, protection and prevention of danger, from the Site Safety Officer. If you don't know what you're using, ASK.

    The following must be considered and catered for:

    1. Ventilation, protective clothing or equipment, storage & disposal of waste.
    2. Effects on the body (eg  vapor inhalation, skin penetration, etc.)


    The Host Employer must provide adequate working platforms. This may be by way of steel or aluminium scaffolding, swinging stages, etc. Where there's a risk of falling, edge protection as required by the Statutory Authority must be provided.

    In most cases a certificated person must erect working platforms. Do not erect scaffolding etc. unless you are certified. Failure to do so could result in potential danger to you and your work mates and a breach of the relevant Safety Legislation.

    Generally, working platforms have definite requirements in terms of erection and use.

    General Scaffolding Requirements:

    Before using scaffolding some of the main points to consider are:

    1. Plates are founded on a sound base.
    2. Where vehicle or moving plant operates, protect uprights by bumpers and flags.
    3. Access to and from work platforms by ladders or steps only.
    4. Fully planked decks.
    5. Handrails, guardrails and kickboards are provided.
    6. Approved mesh fitted to exterior where required.
    7. Not to be overloaded.
    8. Tie off and maintain as required by the Local Statutory Authority.

    Mobile Scaffolds:

    1. People plus all unsecured tools and equipment must be off and clear of mobile scaffold prior to moving.
    2. Access to and from the mobile scaffold is to be internal by ladders through and from approved landings with hinged hatches.
    3. Handrails are to comply with the relevant Health and Safety Legislation.
    4. Wheels are to be locked and checked before use.
    5. Mobile is not be tied or connected to other mobile scaffolds.
    6. Mobile scaffolds are not to be erected and used over stairs, ramps, walkways, gantries etc.
    7. Damaged or defective equipment must not be used.



    Where any possibility exists for people or objects to fall from perimeters, ramps, stairs, shafts, etc, adequate protection as required by the relevant statutory authority must be provided. Never remove protective equipment unless approved by the person in control.


    Where any penetration of flooring exists, the following precautions must be in place:

    1. Send someone to inform the site supervisor/OH&S officer immediately of the hazard.
    2. Where possible clearly display "Danger - Hole Under" warning signs.
    3. Securely fix in place a covering in the approved manner.


    This is where you can do a lot to keep the odds in your favour.

    Basically, there are three things to remember about personal protective equipment:

    Make sure you've got it.   Make sure you use it.   Make sure you maintain it.


    One of the most common pieces of personal gear in use, the hard hat, is frequently abused, infrequently maintained and sometimes seen as a nuisance. Unless your head can sustain the same impact as a helmet, without injury, there is no reason not to wear one.

    1. Adjust the headband so that the helmet fits comfortably. A properly fitted helmet will remain in place when you touch your toes.
    2. Attach a chinstrap where conditions such as high wind might cause loss of helmet.
    3. Maintain the helmet (eg. clean the harness with soap and water regularly).
    4. Replace harness every 2 years. Replace helmet every 3 years.
    5. Replace immediately, if helmet is defective or sustains a major impact.
    6. Ensure helmet meets required standards.
    7. Wear it at all times, do not remove it for what you consider 'no risk' situations. There is no such thing as a hazard free area on site.


    The right footwear is essential, safety footwear complying with the relevant Australian Standards must be worn, thongs and non-approved joggers are not to be worn.

    1. Footwear should have leather uppers, resilient and rigid soles, adequate arch support and protective steel toecaps.
    2. Approved joggers with built-in steel toecaps are permissible in some situations.
    3. Damaged or worn-out footwear must be replaced. Check condition of sole for grip.


    Hand injuries are by far the most common on site and as there are few jobs that you can perform without the use of two good hands, proper protection is a priority.

    There's a wide range of general and specific purpose gloves and mittens for handling everything from welding gear, to materials and hazardous chemicals.

    Wherever there's a risk of damage to your hands, pull on some gloves.


    The second highest category of injuries involves the eyes.

    Eye protection should be worn wherever there is a risk, eg. Grinding, welding, etc.

    A wide range of types of protection is available from simple goggles to full face shields, choose and use the style appropriate to the job.


    It takes surprisingly little to PERMANENTLY damage your hearing, a power saw emits 110 decibels and this level of sound will definitely cause damage. There's a wide selection of approved earplugs and earmuff protectors available, some situations may demand using both.

    A smart move is to have protectors attached to your helmet, ready for use whenever you need them.


    Aside from the clearly hazardous instances, consider the situations where dust, fragments, vapours and fumes may cause harm. Many chemicals, fixatives and solvents can damage your respiratory system, in some cases; the effects may not be felt for years. Whether it's a simple disposable mask or more sophisticated respirator, wherever the need arises, use it!


    Cover up whenever necessary, such as when handling toxic materials, chemicals and such. Assess what is suitable, from a basic apron to a full suit and boots. Take a few minutes to read the handling instructions or warnings on packaging or Material Safety Data Sheets.


    It there's the slightest chance of falling, wear a harness. Some work locations will stand out as clearly dangerous; others may carry a secondary risk, such as where a railing may not be of sufficient height to prevent a fall. A harness should also be used where you may be required to enter a confined or limited access space, in this case, an observer would also be required at the other end.

    1. Ensure the harness is in good condition. Check that the lifeline is not frayed or chafed.
    2. Adjust it for correct and comfortable fit.
    3. Secure the lifeline properly, use a suitable anchor point that will support your weight, use a recognised knot such as a Bowline or if the lifeline has a snap-shackle/clip arrangement make sure the jaws of the clip are fully closed around the anchor point.


    Jewellery can cause personal injury if it 'catches' on something, conduct your own risk assessment and follow rules regarding: Watches; Rings (either on the finger or in the ear); Bracelets, leg chains, Neck chains, body piercing etc.


    1. The use or consumption of DRUGS or ALCOHOL is not permitted by any Employee while working on any site for Online Talent (unless prescribed by a doctor).
    2. Persons found to be under the influence of DRUGS or ALCOHOL are not permitted on site while under the influence and to attend work while under affected by alcohol or drugs is serious misconduct.
    3. Online Talent promotes a smoke free environment at all our host employer sites, smoking is only permitted within host employer policy guidelines and in designated smoking areas.


    Generally speaking, a clean workplace is a safer workplace, so you have a personal responsibility to do your bit and clean up after yourself.

    1. Keep amenities such as showers, change rooms, fridges, urns and lunchrooms clean.
    2. Wipe up spills. Remove rubbish progressively. Put rubbish, scraps etc. in bins.
    3. Stack and store materials.
    4. Replace lids and caps on containers.
    5. Keep walkways, stairs and access points clear.


    Be alert to potential hazards and risks, if you observe any, do something about them.

    1. Report potentially dangerous situations or practices to appropriate persons such as Health and Safety Committee Members, Foreman, etc.
    2. Remove, cover, signpost or barricade hazards where practical.
    3. Tactfully alert a fellow worker where he/she is engaged in unsafe practices.


    Share your knowledge with people new to building sites, any accidents during the learning process might just claim other employees, the public, or even you.


    Each work site will have its own rules regarding mobile phone use. Check with your supervisor regarding these policies. Personal use should be limited to breaks unless otherwise authorised by your host supervisor.

    Do not use mobile phones while on ladders, working at height or in any other situations where you may endanger yourself or others.


    Rules are meant to protect everyone (including yourself), so put them into practice. Develop a positive awareness of the situations, conditions and people on the job and if you see something wrong, fix it or report it, don't look at health and safety as someone else's problem. Remember, you have a duty to act in a manner that does not endanger your health or safety or that of any person at the workplace.

    Manual Handling - (For further information please call 4421 2700)

    A manual handling activity is one which requires you to exert force to lift, lower, push carry or otherwise move, hold or restrain any animate or inanimate object.

    Before lifting and carrying, decide on your direction of travel and ensure that it is clear of obstruction, use lifting aids such as trolleys or pallet jacks if available to reduce the strain on your back.

    Follow these general instructions when engaging in tasks that involve lifting and carrying:

    1. Where possible, use mechanical equipment.
    2. Check load, if too heavy, get help.
    3. Stand close to the object with your feet spread apart for balance.
    4. Don’t twist your body to get into position.
    5. Squat down, keeping your back straight and your knees bent.
    6. Grip the object firmly, ensure that your grip is secure before lifting.
    7. Avoid sweaty or greasy hands and sharp edges.
    8. When you are about to lift, breathe in to inflate the lungs - this helps to support your spine.
    9. With a straight back, head erect and chin in, prepare to lift.
    10. Lift with your legs, slowly straightening them and moving to a position where your back is again vertical.
    11. Use your feet to change direction, do not twist your body.
    12. Hold the object firmly and close to your body as you carry it.
    13. When lifting an object with one or more people, lift and set down the load to a pre-arranged plan.
    14. Do not attempt to lift heavy objects above head height.
    15. Use a step ladder to reach or lift objects above your head- if necessary, ask for assistance.
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